Shipping & Returns
Shipping Policy
The preferred shipping method of Omochaichiba.com is by using the japanese post office service, yu-pack or ems depending on the value and size of the product , the required time from preparation until the shipping is a maximum of 10 days from the indicated release date specified on the product description page.
Return & Exchange Policy
Omochaichiba.com do not accept exchange of products even in case of defects or broken piece, for this you will need to contact the manufacturer.
Omochaichiba.com do not accept returns, once an order is placed it is final and can't be cancelled under any circumstances.
Right to purchase and payment
Payment on Omochaichiba.com are done via Paypal, however regarding all goods manufactured by HL PRODUCT (aka HL PRO / High Dream Corporation / Reigning Looney corporation), all person banned from their site or homepage due to theft, spread of hates, misuse of Paypal refund system, the manufacture of counterfeits, being individuals associated with the making of counterfeits, being individuals promoting the sales of counterfeits directly or indirectly, being individuals working with publishers promoting artists who participated to the making of counterfeits, selling counterfeits, selling without authorization licensed materials in the past, all are banned from purchasing on our site.
DO NOT PURCHASE ON OMOCHAICHIBA.COM if the following can't be accepted:
Omochaichiba.com, overrule all policies and decisions of PayPal Holdings, Inc. in case of claims by a buyer. Do not purchase on our site if this can't be accepted. At reception of a Paypal claim Omochaichiba.com will automatically charge you for JPY 1630 (paypal claim fee) + a penalty fee of JPY 100,000. Therefore in case of a conflict we recommend to contact us first at contact@omochaichiba.com .
CUSTOMER BANNED FROM HL PRODUCT AND THEIR PARTNERS ARE BANNED FROM PURCHASING ON THIS SITE, BY PURCHASING ON THIS SITE YOU AGREE TO ALL RULES STATED IN THE STORE POLICIES PAGE, SHIPPING AND RETURNS CONDITION, AND THE OMOCHAICHIBA.COM OVERULE OF PAYPAL HOLDINGS, INC. REFUND POLICIES (ALL).